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Frequently Asked Questions

You may only need to send little SMS, or you want to send bulk SMS, Cheap Global SMS allows you to send SMS to any country at the cheapest rates around, directly from the website.
Apart form offering cheapest bulk SMS credits, is the perfect and most reliable choice either you want to send international SMS or you want to send local SMS with guaranteed and instant SMS delivery worldwide.
All you need to do is to just Buy cheap SMS Credits, and once your account has been funded, then you can go ahead and send SMS to every countries of the world.

  • What is a flash message

    Flash SMS is the type of message that appears immediately on the recipient's screen regardless of what he/she is doing on the phone at the moment.
    It's the type of message that most network providers displays to you when you requested for some services e.g to check your account balance.
    Unlike the normal message, it does not get automatically saved into the recipient's inbox; although some phones may provide the recipient with an option to save the message or discard it after reading.
    Flash message costs the same SMS units on as normal SMS.

  • Can I send SMS in Chinese,Japanese or Korean Language

    Yes all the languages are supported. However for those special languages, you will need to specify that the message encoding is unicode when sending the message (please note that unicode messages reduces the character limits to 72 characters per page)

  • How can I send SMS from my website/app?

    With a basic knowledge of HTML forms and JSON, you can use our well documented API functions to programmatically send sms, check balance, and get SMS status.

  • Why do i need

    • Student groups / schools can easily communicate important information quickly as well as reminders, using communicate.
    • Religious bodies can use communicate more personally with its members and share spiritual thoughts daily
    • Even if you want to just sent a single SMS to your friend, is still cheaper than your normal network charges.

  • How reliable is API

    All the API functions of are perfectly working.
    In fact, the Widget is using the SMS Gateway API for operation.
    This ensures that the API functions are 100% reliable at any time for all users.

  • I saw a negative account balance, what happened?

    Because the exact cost/units of the SMS couldn't be determined before the message was sent, the lowest charge to the sms prefix per SMS page will be assumed.
    After few seconds, the real network/units will be determined; and if more units were spent, the excess will be deducted as well
    But if your balance was already empty at that point, it will reflect a negative.

  • I have paid, but not yet credited

    Normally, the account funding process has been made as automated as possible.
    E.g:If you use credit card/online payment method, your account will be credited automatically as you returns from the payment gateway's website.
    For cash/bank deposit payment method, if you use your email address as depositor's name and exercise a little patience, your account will be credited once your payment has been received.

    In case of any unforeseen circumstance, please contact us.
    Please Note that: payments made for SMS credits are non-refundable.

  • How secure is my credit card information, if i use online payment method will neither store, nor receive your credit card information from you (the payment gateway does that themselves).
    (E.G; If you're paying with your naira master/visa card, you will only enter your card details when you get to interswitch's page)